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Designing and fostering safe online communities

Haters, trolls, bots, and fake news sites are gaming social media platforms for their own advantage and driving away people who want to participate in positive, constructive dialogue. At Tumblr, we've been cautious about introducing new modes of communication—but at what cost?

How can social platforms and media publishers create a forum for free and open communication while protecting the participants from bad actors? How can product designers design systems that encourage good behavior and allow for effective, impartial moderation?

Ask or vote on questions to ask our panel of community trust and safety experts, designers, and academics on these issues and strategies for building platforms that enable positive, productive conversations online.


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What are some tips for designing systems that keep out bad actors?
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How do you allow for freedom of speech while maintaining a safe space for conversation?
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Comments

Nick Foden

Has anyone experimented with creating a paywall to be able to comment? Like a fraction of a penny via bitcoin or something. And then maybe upvoted comments or user discussion could in turn receive the payment. Trying to think of ways for more thoughtful, engaged discussions. Not just quick Troll Name calling comments.

Thu, Dec 15, 2016

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Anon

Should platforms censor counterfactual content? Must they?

Wed, Dec 14, 2016

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Nick

Are people more or less sarcastic than they were in the early 2010s?
Is it getting easier or harder to tell who believes what they write?

Wed, Dec 14, 2016

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Davidgljay

Where have you seen communities that succeed in creating safety in exceptional ways? What community practices have you seen out there that you would like to see more people doing?

Wed, Dec 14, 2016

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Anonymous

cyber bullying hurts people of all ages especially teens to the point of death and we are not always there monitoring their comments 24/7. Is there a way to prevent cyber bullying from even occurring?

Wed, Dec 14, 2016

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Betsy

How do you convince high-level stakeholders that comment moderation is a key business component and not an optional feature?

Wed, Dec 14, 2016

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https://www.tricider.com/brainstorming/3GNtldJcHPx