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time is up

San Antonio Military Healthcare - Virtual Town Hall; Aug. 31 at noon

All TRICARE beneficiaries are invited to join our Market leaders for an information/Q&A session on access to care, new healthcare programs and services, and much more!

Aug. 31 at Noon on BAMC Facebook.

We welcome your questions on any topic!

We hope to “see” you there!


saved
Ideas
Pros and cons
 
Votes
Patient portal
Is there any possibility of upgrading the MHSG patient portal to allow patients to refill medicat... more
 
8
Vote

TM, WO, NS and 5 more

Genesis/Tricare Registration and patient portal
All inprocessing active duty members to Fort Sam Houston should be required to register in Genesi... more
5
Vote

agree, TMC, Nancy and 2 more

Dogs in the hospital
As a person who loves animals and especially dogs, I have a safety concern. I and others are all... more
 
This is a medical facility. Those with service animals have them for medical reasons.
 
These service dogs have to be bathed before coming in the hospital. They help lower blood pressur... more
4
Vote

Agree, Renee, Agree 2 and 1 more

Retiree and Dependent Care
Over the past few years, retiree and dependent care has decreased. Yes, this is a trauma center. ... more
4
Vote

agree 4, agree, concur and 1 more

Communication suggestions
It's interesting to me that the military continues to struggle with communication. Most people t... more
4
Vote

concur, Renee, H. Brown and 1 more

Consult Appointment Management Office
by Colleen Mitchell
The wait for an appt thru CAMO has decreased significantly over the past few months, which is gre... more
3
Vote
Ana Castoreno
MARUQUEL G RIVERA
Renee
Is there any way to streamline the process for CAC Card Renewal? The process now seems very difficult and time-consuming.. If employees are working directly with patient care the process should take no more than 24hours..
2
Vote
Sabine Holder
Yes
inpatient on call roster night crosscover
There needs to be more than just ONE number to call for inpatient on call roster nightshift cross... more
 
This has been ongoing issue
2
Vote
agree
concur
Collaborate with Logistics and end users of endoscopy equipment to purchase replacements for end of life AER Pro's and scope storage cabinets that meet current guidelines. aksing individual units to come up with solutions creates more cost to the institution to maintain multiple brands with diff... more
 
This is an MTF level issue that needs an MTF solution.
1
1
Vote
Agree
Resiliency Programs for BAMC Staff
by Beverly
 
I have been at BAMC over a decade and when they had a resiliency program for staff if was very po... more
1
Vote
d jernigan
more primary care doctors
I am an active duty solder. I am trying to get an appointment with my PCM. There are no appointme... more
 
Agreed, having a similar experience at WHASC - the availability for routine appointments is very ... more
1
Vote
H Brown
Employee food service for night shift
Before the pandemic there was the garden entrance grill opened until around 0230 for grilled sand... more
1
Vote
agree
Each time I want to log into MHS Genesis Patient Portal, I have to login once for DS Logon-DMDC and then login again to get to the patient portal. Can this be changed to login once to the patientn portal?
by Cynthia M
1
Vote
concur
When can we move our behavioral health section back into liberty barracks? The legionnaire's' disease has been cleared for months but we have not moved back in. They have moved the soldiers & patients back in. It is extremely beneficial for our patients to be co-located with us so we can be mo... more
1
Vote
Agree
Voice Mail
by Renee
When calling a clinic, I am often routed to voicemail. When attempting to leave one, I get a re... more
 
outlying clinics do not have the staff to check voicemail so they don't set them up
by NS
1
Vote
concur
Gender Affirming Care for military minor dependent s that are Tricare Select.
 
There is a ban on Gender Affiming care for minors coming Sept. 1st, military minors should be abl... more
0
Vote
Allow GS Civilians who are also retirees access to use the Moreno Clinic to reduce time away from work.
by Scott
0
Vote
BAMC blood donations
by inpatient
With the critical shortage of blood, it seems like nonbeneficiary trauma patients that include th... more
0
Vote
Add Apple Health Integration
Add Apple Health Integration with MHS Genesis Patient Portal. This makes it easier for beneficia... more
0
Vote
AC in the dorm
0
Vote

Comments

LTC Marielos Vega

I am on Active Duty. My last teeth clean up was over 1 1/2 years ago. I tried to make appointment but was told to call every day to see if there was a cancellation as all appointments were book until end of October. Although I understand that this is due to shortage of dental techs I wish that I had option to go and get my teeth clean in the network. By the time I possibly can get my teeth cleaned it will be 2 years.

Thu, Aug 31, 2023

Reply to this comment
Barbara

The parking for staff at the Moreno Clinic is across a busy street that is dangerous to cross and the patient parking lot does not seem to be big enough to accommodate the patient population. There is an area adjacent to the clinic that is not being used and could allow for more parking for patients and or staff. Is it possible to get more safe parking for staff and patients?

Mon, Aug 28, 2023

Reply to this comment
Geneva

Is it possible to have monthly designated parking spaces, for some employees at least for a week or month, instead of parking at the garage... you could win a spot with a monthly lottery for four employees.

Tue, Aug 8, 2023

JAM

GREAT idea! Love it!

Wed, Aug 9, 2023

Reply to this comment

https://www.tricider.com/brainstorming/3Tx2OntqRcF